IT Infrastructure Enhancements

Serving Boise & SW Idaho Since 1988

Is your network performance holding you back? Poor network performance can cost you thousands of dollars in lost productivity. Slow network performance can be attributed to a number of potential factors such as network cabling, switch capacity, Internet bandwidth, firewall capacity, server capacity, and a number of other possible causes. Far too often we see obsolete equipment in service which are costing more in productivity and maintenance costs than the cost of new, replacement equipment. A comprehensive performance review of your network should be conducted to find the most cost-effective solution for your company. It’s easy to identify a problem. At Orion, our job is to identify the cause and find an appropriate solution. Our network engineers are experts at deploying the right solution on time and on budget.
‍
Ready to Make the Switch?

Unlimited help desk support for your usersduring business hours– 8x5x5

24x7x365 monitoring of your computers, servers, and other critical devices to proactively keep your IT infrastructure running

Various reports on the health and status of your IT systems

Basic toolsets for remote access, backups, and network security

What is Managed Services PDF

IT Services to the Next Level

Detailed Analytics to Make Great Decisions

At Orion, we take our IT Service Agreements to the next level by including these enhanced services in addition to the basic ones listed above for your small or medium business:

Consultation – Every business should take a proactive approach to technology strategies. With a well thought out strategy and plan you will achieve the highest level of success possible.

IT Projects – Service labor related to projects such as desktop computer replacements (on a pre-defined schedule), server upgrades, cloud migrations and other projects related to your IT network are included. Other IT Service Providers will often charge for this labor on top of the service agreement once you are on contract with them.

Helpdesk support beyond normal business hours on an emergency basis.

Advanced cybersecurity tools such as Security Awareness Training (SAT) and multi-factor authentication (MFA) for your employees.

Vendor Management – We track your software and hardware maintenance contracts, work with your line of business software vendors, and work with your Internet and phone provider to take those headaches off your plate.

Our IT Infrastructure Enhancement Projects Include:

Server upgrades, both on-premise and cloud

Migrations from on-premise servers to cloud servers

Switch upgrades and replacements

Firewall upgrades to handle the capacity of your upgraded Internet service

Resolving cabling issues and daisy-chained switches/hubs

Revolving PC replacement plans

Contact us for a free, no obligation review of your network. Financing is also available for equipment purchases and deployment costs.

Locally Owned and Staffed Since 1988

Already have an IT Staff?

At Orion we take IT and IT security seriously. If you have any questions please call (208) 321-8000 for a no cost, no obligation consultation to see how we can help you and your business reach its full potential by helping manage your technology challenges.

Talk to us about our Co-Managed IT Service Plan. No one person can have the depth or breadth of expertise that a team of IT professionals brings. Outsourced IT can be the solution you are looking for. We can develop a plan with you that compliments the talent and skill of your existing staff. From utilizing our tried and proven toolsets, to filling in areas of needed expertise, to acting as a backstop for your IT staff in their absence we can work closely with your existing team to enhance your capabilities, keep your business safe and develop IT strategies that will enhance your success.